Bailie.com

Blogging

• New phase, new blog
• Penn Masala and Facebook
• Social networking reverting to a global local village model?
• Spammers infesting my blog
• Technorati profile

• Social networking

  • Penn Masala and Facebook
  • Social networking reverting to a global local village model?

Customer service

• All the reasons not to deal with Wells Fargo Financial
• Bad customer service biggest blow to office productivity, part 1
• Bad customer service biggest blow to office productivity, part 2
• Conflicted over the iPhone
• Margaret Dickenson as a usability professional
• Restaurant policy ruins a dining customer experience
• Some companies just don't get it when it comes to marketing
• Texting and driving
• The absurdity of telephone surveys
• The Starbucks Experience, by Joseph Michelli
• Tourists beware BC Ferries
• Vancouver snow situation and the 2010 Winter Olympics
• What does it take to get a coffee in this hotel?
• What on earth is going on at VanCity?
• Why Hasbro doesn't deserve customer loyalty
• Will Telus ever "get it"??

• Needs improvement

  • All the reasons not to deal with Wells Fargo Financial
  • Bad customer service biggest blow to office productivity, part 1
  • Bad customer service biggest blow to office productivity, part 2
  • Restaurant policy ruins a dining customer experience
  • Texting and driving
  • Tourists beware BC Ferries
  • Vancouver snow situation and the 2010 Winter Olympics
  • What on earth is going on at VanCity?
  • Why Hasbro doesn't deserve customer loyalty
  • Will Telus ever "get it"??

• Usability

  • Margaret Dickenson as a usability professional

• User experience

  • All the reasons not to deal with Wells Fargo Financial
  • Conflicted over the iPhone
  • Some companies just don't get it when it comes to marketing
  • The Starbucks Experience, by Joseph Michelli
  • Why Hasbro doesn't deserve customer loyalty

Design

• Can electrical sockets be useful and beautiful?

News

• Happiness is genetic - go figure
• I may never travel to the U.S.A. with my laptop again
• The descent of Canadian media: when shoes trump budget announcements
• Why Hasbro doesn't deserve customer loyalty

• Reactions to columnists

  • The descent of Canadian media: when shoes trump budget announcements

• Reactions to news items

  • Happiness is genetic - go figure
  • I may never travel to the U.S.A. with my laptop again
  • Why Hasbro doesn't deserve customer loyalty

Personal

• After the u-pick berry fest
• An occasion to kvell
• And life goes on
• Another grandchild in the works
• Avoiding Christmas
• Avoiding Christmas, Part 2
• Back on track
• Berry picking season is here again
• Birthdays do count
• Blueberries
• Camping
• Can't afford to be sidelined for a day
• Celebrating Holi
• Christmukah, West Coast style, part 1
• Christmukah, West Coast style, part 2
• Communicating with cats
• Custom songs makes for light-hearted gifts
• Dance recitals and high school graduations
• Doug and Bob: Look what you started
• Fighting demons
• Fitness quest update
• Fluevogs
• Happiness is genetic - go figure
• Heading off to what used to be home
• IF you don't succeed, try, try again?
• International Women's Day
• It's not just the break-ins you've got to worry about
• More on avoiding Christmas [music]
• My long view on weight loss: the food diaries
• Not eating is as bad as eating
• Peter Grogono gets President's Award for Teaching Excellence
• Pride and the nature of community
• Rest in Peace, Margaret
• Say No to Bullying day
• Schlepping naches
• So small a gesture, so large an impact
• Some things don't translate across gender lines
• Soy sauce is evil
• Spam (the meat product) vs real meat
• St. Louis, Missouri
• Talking to Walter Cronkite
• Thanksgiving dinner
• The divorce announcement
• The meaning of friendship
• The un-holidays
• The year of Me
• Trikke, a treat
• Update on family news
• Walk it off, walk it off
• Water's Edge Music Festival
• Who knew soy could be so bad for you?

• Food

  • Spam (the meat product) vs real meat
  • Thanksgiving dinner
  • Who knew soy could be so bad for you?

• Fashion

  • Fluevogs

• Friends, family, pets

  • An occasion to kvell
  • And life goes on
  • Another grandchild in the works
  • Berry picking season is here again
  • Blueberries
  • Camping
  • Communicating with cats
  • Custom songs makes for light-hearted gifts
  • Dance recitals and high school graduations
  • Heading off to what used to be home
  • Peter Grogono gets President's Award for Teaching Excellence
  • Rest in Peace, Margaret
  • Schlepping naches
  • So small a gesture, so large an impact
  • Talking to Walter Cronkite
  • The divorce announcement
  • The meaning of friendship
  • Update on family news

• Food diary

  • Back on track
  • Birthdays do count
  • Fighting demons
  • IF you don't succeed, try, try again?
  • My long view on weight loss: the food diaries
  • Not eating is as bad as eating
  • Some things don't translate across gender lines
  • Soy sauce is evil
  • Walk it off, walk it off

• Fun and fitness

  • Can't afford to be sidelined for a day
  • Fitness quest update
  • Happiness is genetic - go figure
  • The year of Me
  • Trikke, a treat

• Holidays

  • Avoiding Christmas
  • Avoiding Christmas, Part 2
  • Celebrating Holi
  • Christmukah, West Coast style, part 1
  • Christmukah, West Coast style, part 2
  • Custom songs makes for light-hearted gifts
  • Doug and Bob: Look what you started
  • International Women's Day
  • More on avoiding Christmas [music]
  • So small a gesture, so large an impact
  • St. Louis, Missouri
  • Thanksgiving dinner
  • The un-holidays

• Events

  • Water's Edge Music Festival

• Homebody

  • After the u-pick berry fest

• Lessons learned

  • It's not just the break-ins you've got to worry about
  • Pride and the nature of community
  • Say No to Bullying day

Reviews

• A Conspiracy of Paper, by David Liss
• Bloodletting and Miraculous Cures, by Vincent Lam
• Blowing My Cover, by Lindsay Moran
• Don't Let's Go to the Dogs Tonight, by Alexandra Fuller
• Finding George Orwell in Burma, by Emma Larkin
• Foreign film weekend
• Goodbye to some memorable books
• I love Bollywood movies
• Night, by Elie Wiesel
• Obsan, by Joy Kogawa
• Penn Masala and Facebook
• Redeeming social value of Will and Grace
• The Book of Salt, by Monique Truong
• The Falls, by Joyce Carol Oates
• The Starbucks Experience, by Joseph Michelli
• Weekend in Portland
• Who's Afraid of a Large Black Man, by Charles Barkley

• Books

  • A Conspiracy of Paper, by David Liss
  • Bloodletting and Miraculous Cures, by Vincent Lam
  • Blowing My Cover, by Lindsay Moran
  • Don't Let's Go to the Dogs Tonight, by Alexandra Fuller
  • Finding George Orwell in Burma, by Emma Larkin
  • Goodbye to some memorable books
  • Night, by Elie Wiesel
  • Obsan, by Joy Kogawa
  • The Book of Salt, by Monique Truong
  • The Falls, by Joyce Carol Oates
  • The Starbucks Experience, by Joseph Michelli
  • Who's Afraid of a Large Black Man, by Charles Barkley

• Movies

  • Foreign film weekend
  • I love Bollywood movies
  • Penn Masala and Facebook
  • Weekend in Portland

• Music

• Television

  • Redeeming social value of Will and Grace

Social Mores

• Extras in the film of life
• Folly of fluffy
• International Women's Day
• One sexy automobile
• Pride and the nature of community
• Progressive versus crazy-making
• Redeeming social value of Will and Grace
• Repressiveness taken to a whole new level
• Say No to Bullying day

• Bullying

  • Say No to Bullying day

• Dumb stuff people say

  • Folly of fluffy

• Feminism

  • International Women's Day

• GLBT

  • Pride and the nature of community

• Narcissicm

  • Extras in the film of life

• Pop culture

  • One sexy automobile
  • Redeeming social value of Will and Grace

• Socializing disability

Tikkun Olam

• Becoming a Kiva donor