Bailie.com

Social networking

• Penn Masala and Facebook
• Social networking reverting to a global local village model?

Needs improvement

• Bad customer service biggest blow to office productivity, part 1
• Bad customer service biggest blow to office productivity, part 2
• Restaurant policy ruins a dining customer experience
• Texting and driving
• What on earth is going on at VanCity?
• Will Telus ever "get it"??

Usability

• Margaret Dickenson as a usability professional

User experience

• Some companies just don't get it when it comes to marketing
• The Starbucks Experience, by Joseph Michelli

Reactions to columnists

• The descent of Canadian media: when shoes trump budget announcements

Reactions to news items

• Happiness is genetic - go figure

Friends, family, pets

• An occasion to kvell
• And life goes on
• Another day, another social worker
• Another grandchild in the works
• Berry picking season is here again
• Broken system yields broken children
• Communicating with cats
• Custom songs makes for light-hearted gifts
• Dance recitals and high school graduations
• Family drama strikes
• I'm not a gambler but when it comes to social worker
• Padded behinds and cotton wool brains
• Peter Grogono gets President's Award for Teaching Excellence
• Schlepping naches
• So small a gesture, so large an impact
• Social worker arrogance in British Columbia
• The mess called Ministry of Children and Family Development of BC

Fun and fitness

• Can't afford to be sidelined for a day
• Fitness quest update
• Happiness is genetic - go figure
• The year of Me
• Trikke, a treat

Holidays

• Avoiding Christmas
• Avoiding Christmas, Part 2
• Celebrating Holi
• Christmukah, West Coast style, part 1
• Christmukah, West Coast style, part 2
• Custom songs makes for light-hearted gifts
• Doug and Bob: Look what you started
• International Women's Day
• More on avoiding Christmas [music]
• So small a gesture, so large an impact
• St. Louis, Missouri
• The un-holidays

Homebody

• After the u-pick berry fest

Lessons learned

• It's not just the break-ins you've got to worry about
• Say No to Bullying day

Books

• A Conspiracy of Paper, by David Liss
• Bloodletting and Miraculous Cures, by Vincent Lam
• Blowing My Cover, by Lindsay Moran
• Don't Let's Go to the Dogs Tonight, by Alexandra Fuller
• Finding George Orwell in Burma, by Emma Larkin
• Goodbye to some memorable books
• Night, by Elie Wiesel
• Obsan, by Joy Kogawa
• The Book of Salt, by Monique Truong
• The Falls, by Joyce Carol Oates
• The Starbucks Experience, by Joseph Michelli
• Who's Afraid of a Large Black Man, by Charles Barkley

Movies

• Foreign film weekend
• I love Bollywood movies
• Penn Masala and Facebook
• Weekend in Portland

Music

Television

• Redeeming social value of Will and Grace

Bullying

• Say No to Bullying day

Feminism

• International Women's Day

Pop culture

• Redeeming social value of Will and Grace

Socializing disability